CPNI Update – Hunter Communications Forms

Customer Proprietary Network Information (CPNI) Update

Account Status(Required)

Brand New Hunter Account

Existing Hunter Account

CPNI Update Request Type(Required)

ADD Authorized Contacts to my account

REMOVE Authorized Contacts to my account

UPDATE Existing Primary Contact Information

UPDATE Existing Bill Method preferences

Select all that Apply

Account Information

Legal Entity Name(Required)

Account Number(Required)

Main Phone Number(Required)

Billing Address(Required)

Street Address City State ZIP Code

Preferred billing method(Required)

Mail (added processing fee applies)

Billing Email(Required)

Physical Service Address(Required)

Same as previous

Street Address City State ZIP Code

ADD Authorized Contacts

Primary Account Contact Name(Required)

First Last

Primary Contacts are given Full Account authorization. This is the Account Owner.

Primary Contact Email(Required)

Primary Contact's Phone(Required)

OPTION: Authorize other specialized account contacts (select all that apply)(Required)

Secondary / Emergency Contacts

Billing Contacts

Technical Contacts

Third Party Contact – IT Vendor

No others at this time

Secondary/Emergency Contacts(Required)

Name

Phone

These Secondary/Emergency Contacts are given same Full Account authorization as the Primary Contact. Click the “+” to add additional entries

Billing Contacts(Required)

Name

Phone

These Billing Contacts are given limited authorization to request Billing changes on this account. Click the “+” to add additional entries

Technical Contacts(Required)

Name

Phone

These Technical Contacts are given limited authorization to request technical changes be made to the services on this account. Click the “+” to add additional entries

External Authorized IT Vendor Contacts(Required)

Name

Phone

IT vendor assisting with Hunter service integration and internal network support Click the “+” to add additional entries

REMOVE Authorized Contacts

Use this section to REMOVE someone previously authorized from your account.

REMOVE Account Contacts

First Name

Last Name

Click the “+” to add additional entries

Authorization

CPNI Agreement
I, the undersigned officer of the Account, Hereby certify that the individuals listed above have the authority to request and obtain billing/account information from Hunter Communications in accordance with FCC CPNI disclosure regulations. I also authorize these individuals to make changes to the account and/or services provided under the account and understand that the company will be responsible for any requested changes that impact billable services. I understand that the individuals listed herein are the only contacts with whom Hunter has legal grounds to share billing and account information with and that it is the Customer’s responsibility to keep this information as up to date as possible

Acknowledgements(Required)

Select exactly 4 choices.

I certify that I am authorized on this account to request these changes.

I understand that anyone listed in the “ADD Authorized Contacts” section, will be authorized to make the specific types of account changes and interactions that are allowed for the specific contact type they are designated as. (as outlined)

I understand that anyone listed in the “REMOVE Authorized Contacts” section, will lose the ability to authorize changes or interact on behalf of this account.

I have read, understand and agree to ALL of the above statements.

NOTE: IF Hunter Communications does not find you listed as an authorized contact on this account, these changes will not be made.

Acknowledgements(Required)

Select exactly 3 choices.

I certify that I am authorized on this account to request these changes.

I have read, understand and agree to ALL of the above statements.

NOTE: IF Hunter Communications does not find you listed as an authorized contact or owner of this account, note that these changes will not be made.

Authorized Signature(Required)

Please note that IF Hunter Communications does not find you listed as an authorized contact on this account, that these changes will not be made.

Printed Name(Required)

First Last

Job Title (if applicable)

Date(Required)

Authorized Contact's Email(Required)

Authorize Contact's Phone Number(Required)

OPTIONAL: Primary Contact: SMS Text messaging authorization

Opt-IN: I authorize SMS contact regarding information about the status of this request to the “Authorized Contact’s Phone” number I designated above.

Opt-OUT

Your SMS consent is never shared with or purchased from third parties. We respect your privacy and ensure your mobile number and consent remain secure. You can opt out of SMS messages anytime by following the instructions in the messages or contacting us directly at 541-772-9282. For more information view our privacy policy at: https://hunterfiber.com/digital-privacy-policy/